I had a problem with DHL not delivering a baby car seat and saying they had. I couldn’t get any response from DHL but the John Lewis customer service team rang them whilst I was on the line and sorted the whole thing out whilst I was still on the phone. They also made sure that my car seat was delivered the next day. Everyone I spoke to was kind and friendly which is important when your 9 months pregnant and worrying about £200 worth of car seat!
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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