A simply terrible experience ordering high -value items from this once leader in 'customer care'. Poor communication, evidently poor systems and generic responses from their complaints dept when you dare raise any issues. As an Ocado / Waitrose customer customer, I've decided to take all of my £8-10k annual spend elsewhere. Adios JLP!!
5 years ago
John Lewis has a
2.7
average rating
from
2,421
reviews
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