4 months after a botched carpet fitting, JL had to be dragged kicking and screaming to the Small Claims Court for them to finally respect their legal obligations. My advice is to not hesitate to take them to the Small Claims Court and ignore the letters from their lawyers suggesting that they will defend the claim - it is all just a bluff. Having ignored all three of their letters, they caved in and have offered a full settlement of the claim, including the court fees.
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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