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Anonymous
They would not provide me with a refund only because my bank card was replaced, very bad customer service and denied my refund. No refund issued forcing me to take there gift vouchers. I don’t want gift vouchers, some of there staff on the telephone said sorry that shouldn’t of happened, but no one helped resolve as it was due to the managers discretion. No refund for me! Even with them to take the return item back.
5 years ago
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John Lewis has a 2.7 average rating from 2,421 reviews

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