Refused to give me a refund when they failed to deliver an item. They said I’d have to wait for an investigation into what happened - this is against the law. They broke contract and should’ve given me a refund when requested. I have asked my credit card company to chargeback the funds. Didn’t even get an apology from customer services.
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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