I bought a corner sofa from Bristol Cribbs Causeway and the in store experience was amazing. The good news stops there. I arranged delivery of the 2,700 corner sofa for Wednesday. The sofa was delivered and all the packaging removed before I was told that the delivery men had no time to assemble!! I phoned the number on the order and waited 9 mins for the call to be answered. I went through it all and was told I would be contacted within 2 hours when after 2.5 hours I had no response I phoned again , another long wait to be told that it hadn’t been dealt with and could I give them 3 hours more. Eventually I spoke with someone who said they would send out someone e to assemble but not until Tuesday 6 days after delivery!! They did offer that if I got someone to assemble they would cover the cost. I was considering this and upon checking I only had four of the eight legs. Another long wait to deal with the query it was agreed that four legs would be sent to me via TNT to arrive today nothing yet. Honestly I have had a dining room table and two sofas delivered from other suppliers and both were delivered and assembled without fuss. You seriously need to buck your ideas up if you don’t want to destroy your reputation completely