I am am a disabled oap with a brain injury and epilepsy.I am very ill. John Lewis promised to deliver and install my TV on 9th October between 1pm and 3pm. Suddenly on the 8th October at about 7pm when I had just gone to bed I heard loud banging on my front door and constant phone calls.I thought I was under attack. I then found a message on my answerphone saying that I must ring customer services.I did this and was constantly contradicted and told I would have to have the TV installed and delivered on a completely different day. This means I will miss medical appointments and it is just not convenient. I am terribly worried, confused and upset by all this.It has left me very worried and is affecting my health badly. I just had to go along with it. I just don't know what to do they are so unhelpful.