Worst experience ever, Don't buy from them! Especially don't buy Electrical goods. Worst experience ever, Don't buy from them! Never buy any Electrical things as you can never return it. I bought an Iphone 11Pro Max and realized the phone is much too big, Wanted to return in same shape, after 3 days. They said no refunds or exchanges as you took it out of the box..... Apple will refund any product within 14 days, Amazon 30 days, Argos 30 days. The guys from the Tech support in John Lewis in Westfield were very rude as well the supervisor, was one of the most useless customer interactions i ever faced. When said we will never buy anything at John Lewis the supervisor said they dont care with a smile. Massive disappointment from John Lewis, Just dont buy anything from them , if you vote with your money, they will get in line hopefully before Amazon will take them out of business soon. Just go and test the products and buy it where you are respected. They will Screw you with a smile.If you will buy from them.