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Janet Pearce
Bought a Bosh washing machine - delivered faulty - spin didn’t work properly. Got builder to check it and then spent many days holding on the phone trying to get through to report it - finally got through to be told I was one day over the 30 days and now had to deal with Bosch and wait in for their engineer. John Lewis do not care about their customers anymore - they try to wriggle out of any responsibility - shocking after care. Do not be fooled by the adverts!
5 years ago
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John Lewis has a 2.7 average rating from 2,421 reviews

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