In March 2017, Under the John Lewis brand name we purchased a Polish Made Barbican sofa described as Buckskin In fact it was a composite of half- linen, half one buckskin. In January 2018 a seat developed a mark On inspection a John Lewis technician what he said could have a Manufacturing fault. This year 2019 the arm rest developed the same mark/fault This time John Lewis appointed Euromaster their agent called and it was obvious he was either looking for work for his Company and placating John Lewis the upshot is that we are stuck with an expensive £1500 sofa badly described by the seller even down to the back cushion not being memory foam. This trader who walks away from a bad quality item it sold. John Lewis appears to be a very poor retailer We could have purchased 2/3 sofas at this cost from bona fide High Street Furniture Stores