They are just incredibly inflexible and it takes them weeks to reply. I’m not exaggerating in the slightest when I say WEEKS to reply one email which I wrote in respond to their email. And then by the time they reply , They have no idea what the issue is and it has to be rehashed again which then it takes another few weeks!! I’ve been on hold for MONTHS. All just to arrange delivery. Because of their inefficiencies, I could even get the sale price that I was promised because it was past the deadline but it’s was entirely their fault for not replying after weeks so what am I supposed to do???