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Anonymous
My laptop hinge broke. I took it in, they sent an email to say it was repaired. I went into the store to be told it was for a different customer, wait another week before we chase it again. I now think that they gave my laptop to another customer and I'm left without one and I really need one before Christmas. I've complained everywhere and they're ignoring me.
5 years ago
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John Lewis has a 2.7 average rating from 2,420 reviews

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