Don't buy a fridge freezer from John Lewis or anything that needs delivery! They've recently changed their delivery service and taken it in house. Having waited 2 months for our fridge freezer to be delivered they brought it to our house and then refused to carry it with a 3 man crew up 6 steps to our front door. Apparently they 'don't do steps' anymore! Numerous conflicting tel calls and texts from customer service with promised delivery today they just came and did a risk assessment. Apparently they don't have 'the right' equipment.It's a absolute shambles there and no one knows what they're doing. What a shame John Lewis used to be so trustworthy. Try AO I hear they are very good and delivery is as promised.