What on earth has happened to the John Lewis website? It loads 24 items & the rest are just blank grey squares going down a page which seems to go on forever... If you search for something which has 500 results, it will show you the first 24, but the other 476 will load as nothing but blank squares with blank boxes where the titles should be. The only thing you can really comfortably look at are products that are so niche that it only has 24 items or less for you to view, otherwise you won't be able to see the majority of the items John Lewis stock. I've tried it on my iPhone & also on 2 Android phones (one on Android 7, the other on Android 9), I've tried different web-browsers (Safari, Chrome, Firefox) to no avail, I've encountered the same problem on all devices as have my friends. I decided to abandon shopping online in JL altogether & do my Christmas shopping elsewhere due to the fact that I'm unable to view about 95% of your products. I've recently come back to the site after a number of weeks & found the problem has still not been addressed, which is why I'm writing this review. Whoever designed this website either needs to be fired, or re-hired to fix it for free, it's an absolute joke that something as major as most of the items not appearing has gone unnoticed for so long... I'd hate to imagine the amount of custom you guys must have lost over this poor design & a website that litterally does not work especially over the Christmas period. Also here's a tip, pages... E.g. Page 1, Page 2, Page 3, if you make an infinite scroll page the website is a pain to use it slows down, makes browsers crash, becomes sluggish & people get fed up & go to a different site where browsing is stable. The fact that you haven't even managed to do an infinite scroll page correctly & weeks later it's still suffering from the same issue just shows how lacking you are in that department. I think you're a fantastic store (in person) but this year the website has been such a failure that buying from you online was quite litterally IMPOSSIBLE. I hope someone from your team reads this, & rectifys it because I'm sure you guys must have lost somewhere in the hundreds of thousands over this especially seeing as it failed on 3 phones & 3 browsers. Very poor John Lewis.