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Anon. (How Quick Did The Company Reply To Your Queries?- They Still Haven't!)
Disappointed that John Lewis customer service is going down hill. Like other people here I used to happily pay a bit more to shop at JL because i knew if things didn't work out I'd get full support. However still waiting for a refund for returned item and response to my emails after weeks!
4 years ago
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John Lewis has a 2.7 average rating from 2,420 reviews

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Alice, Customer Support

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