in the sales, just one person in the womans shoe department. no ticketing. one had to stand physically in a queue while this one person, went into the back for a period of time for each person. i.e long , slow queue! unbelievably bad! I asked why, and was told staff shortage! a simple matter for management to resolve and deal with before customers come in to the sale.
if they don't have staff to deal with customers, why open at all?
4 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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