Confusing website labelling meant I accidentally re-ordered the wrong product bundle, even though my first order was correct.
Customer Services are simply not interested in helping out - 'computer says no' attitude. Cannot get through on the phone to talk to anyone after three attempts - have to do it via text message.
Very poor - not what was expected from a JL purchase experience at all.
4 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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