Appalling customer service they delivered my parcel to someone other than me after me informing them other parcels were being stolen they and Hermes delivered when I was out after agreeing to redirect mail to my sisters house they sent it god knows where with a signature that isn’t mine and refuse to either replace or refund my parcel and even worst are insinuating I’m being dishonest there customer service is the worse I’ve encountered and as a loyal customer will never shop with them again
4 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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