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Anonymous
Summary.. dont expect the quality to be better than elsewhere. what a shame...... I recently bought two sofas from JL. Had an issue with both, quality of seat cushions dreadful. They sent 2 people to 'repair' and they didn't do anything. They say there is nothing wrong with them. Even though you cant even sit on them without tipping over. Thats after a few months. I dont expect them to be better after a few years. I chose JL as i thought the quality would be better. Dreadful I also bought a bed. worng size delivered, when repalced it was faulty. They did refund this item though.
4 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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