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Anonymous
Appalling service. Different excuses and timescales for a paid for item each time I call. There is also an unacceptable waiting time to speak to a so-called 'customer service' agent. They are unable to confirm anything by email to you or by phone message to ensure that what has been discussed can be verified.
4 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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