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Anonymous
Do not be lured by the assurances of their 7 year guarantee on furniture and beds. It is almost impossible to prove that the fault is a " manufacturing defect" ( no mention is made of this requirement is made in the John Lewis guarantee) and the customer service aftercare is appalling. Our issue on a highly expensive bed is unresolved and John Lewis have washed their hands of it. Buy from another retailer. We will never purchase any item ever again from John Lewis.
4 years ago
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John Lewis has a 2.7 average rating from 2,420 reviews

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