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Anonymous
Bought a laptop for my partner for Christmas and on the item’s webpage it said there was a discount on Microsoft office with compatible devices. So I added the laptop and software to my basket and input the discount code to check if they were compatible. The discount was applied which by the wording of their offer and to any person with a brain meant the software was compatible since they said the offer was with compatible devices. It wasn’t compatible and now they refuse to let me return the software. Why would they even post the offer on the product page of a laptop that isn’t compatible with the software? Absolutely disgusted with their underhand sales tactics. I was a loyal customers for years, now they will never get my business again.
4 years ago
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John Lewis has a 2.7 average rating from 2,420 reviews

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