Placed the order for a washing machine online which include installation and recycling, scheduled for two weeks after placing the order. On the delivery date, the driver called me twice: the first call was to ask if I wasn't infected by the corona virus (probably he realised I am from Asian country according to my name). I confirmed I stayed in UK over the late month and I am healthy, he promised the machine would arrive within 30 mins as per schedule. However, after 20 mins I received the second call from this guy, told me he cancelled the delivery and other services. Really annoying, John Lew employees seem include bias as part of their normal services. I could understand his concern, but I don't understand why he didn't raise it earlier. Waste me two weeks for that machine. Obviously, I had to call for refund.