Unfortunately can’t give them lower then one star.
Horrible customer service.
Bought Apple Watch Series 5 from them. And as it was a gift for my wife, asked the sales guy what if she doesn’t like it. And he replied “Just bring it back within 14 days”. And unfortunately my wife didn’t like it, when went back to return, they said as it’s opened we can’t return it. When asked that Apple, Currys, Argos except return even after open, they says “WE DONT”.
But most important things was the way they treated me. It was a horrible experience. I was surrounded by five people(staff) and been treated like a criminal.
Bought my TV, I pad and other things from them in the past. But it’s a BIG NO for me now. Never going back again.
4 years ago
John Lewis has a
2.7
average rating
from
2,420
reviews
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