After service.. bits missing off my Bosch dishwasher. It took three months to get the bits, it was sitting in my kitchen unusable. John Lewis told me to fit it without the bits, had I done so it would have invalidated the gaurentee. I had to phone up Bosch and order the missing parts as John Lewis didn’t seem capable of getting it right. They just kept fobbing me off, it’s in the post mate, and the wrong bits would arrive. Then, after three months of messing me about wrote me an email saying it was my fault. Yeah, sure it was, I loved having a useless dishwasher sat in my kitchen for three months. Cut me off on the phone three times, I was polite and understanding. I wasn’t rude, they were , they didn’t bother phoning me back, I was told I’d hung up! No, I didn’t you cut me off, three times. I won’t be buying anything else off you.