I’ve ordered a pair of shoes online, the shoes they’ve sent me were used and definitely worn, you can clearly see the creases on them and dirt on the bottom!
I’ve called them, was asked to send pictures, I’ve sent the pictures and waited for over a week but no response until I called them again, they told me there’s nothing they can do the shoes aren’t in stock anymore , all they can do is a refund! Very inconvenient and unsatisfactory.
4 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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