COVID-19 Restrictions ignored Yesterday morning, Monday, 13th June 2020, my wife and I visited John Lewis Solihull Store. We visited the Ladies floor where I saw a woman trying on clothes. I spoke to a nearby member of staff. She responded "Nothing to do with me" and told me to go to the tills on the opposite side of the floor. Too late, the woman put the clothing back and moved on. If the employee had acted straight away she could have spoken to the customer. Worse still, a few minutes later, at the Jigsaw Outlet, a woman was deliberately hiding behind a rack of clothes and a pillar, removing her top clothing and trying on tops. Two female employees were approaching. I pointed out the woman actions, as she was still in the act of trying on clothes. At first they said they could not see her, despite being only a few feet away, and I pointed again the women who was still behind the pillar and the rack of clothes. They could see her pulling down a top, and simply walked on. So much for John Lewis and I quote, from your website, "Our absolute priority is keeping you and our Partners safe" Fine words indeed, but you could try and put this into practice. So when wearing masks comes into force you can try on clothing and no one will recognise you, even if they do, customer safety is not a priority. I left a Google review immediately following each incident and to date John Lewis has not responded. Check your CCTV......