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Melanie W
Absolutely brilliant Customer Service. Had a problem with a recent order which was due to a manufacturing problem, not John Lewis, but as I bought the item from them it needed to be returned to them. Dealt with Mr D Parkhouse and, on his team, Charlie & Ellie who were all excellent. Very helpful, professional, friendly and efficient. I feel confident when buying from John Lewis that I am getting quality goods and if there is a problem they will rectify the situation. Thank you to all the staff who are doing such a great job even at these difficult times.
4 years ago
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John Lewis has a 2.7 average rating from 2,419 reviews

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