I wish I read the real reviews on here before purchasing from this website. They will send you damaged or incorrect goods and then good luck getting anything from them in terms of aftersales support. You better pray your sale is 100% accurate and your items have no faults at all otherwise you will get nothing, no matter how soon you report it. I purchased a Seiko watch for around $500 USD and it arrived with a snapped clasp! I've owned plenty of Seiko watches and they do not break easily so this was clearly packed like that and I'm fairly sure Jomashop resold it like that and it didn't come from the manufacturer as it had fingerprints all over it. They told me to get a quote to fix it so I went around to multiple shops and provided them the cheapest quote, the clasp was completely snapped off completely so it clearly needed a new one. They said the quote I got for $100 to replace the clasp was too expensive and I should send it back at my own cost as they can fix it for $20. Obviously they would just superglue it and either send it back to me or repack it for the next poor sucker. $100 to fix a watch in Australia is pretty damn good especially when it needs a part. I also ordered some sunglasses and they sent the incorrect pair. Their solution?? Keep the ones they sent me or pay to ship them back to them and they might be able to source the right ones if they have stock... I've gotten some awful support from overseas lately but this takes the cake. You can tell they must be based in the USA as they treat you like complete trash and just waste your time until you give just up as it's not worth the stress and anger of being slapped in the face. I'm done with these cheap and nasty sites, I'm out of pocket way more than what I saved buying from this horrible company. TLDR: Do not buy from this company whatever you do.