Purchased some watches from jomashop, when they arrived the box was squashed, damaging one watch. Sent photo clearly showing content damage but they will not replace. Wanting pictures of don’t have. Just an excuse not to fo anything. Think twice before you buy from jomashop, because if there is a problem with your purchases they are not going to do much to rectify.
I will never use them again. Buy local.
Guess what Guys, the customer service team offered to send me a new empty box from USA to Australia. The watch looked OK to them in the picture, yet my partner will not wear it has one bent link.
You would think they would send a replacement watch not an empty box as a good customer service gesture, BUT NO ??????
Save yourself the headache and buy from someone else.
JOMASHOP don't have a lot of good reviews when it comes to customers service. That must tell you something???????
3 years ago
Jomashop has a
3.7
average rating
from
2,908
reviews
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