I've somehow had better experiences with even Wish. When I placed my order there was no mention of it being on 'back order' and from all appearances was marketed as something provided through the Jomashop site. After ordering I received an email notifying me that it was not physically in their warehouse and that my tracking number wouldn't be available for 4-7 business days. That was 37 days ago. After contacting them several times and even being lied to on the phone after they said I would get a tracking # that day I have tried the live chat. All I am repeatedly told is that my purchase is on backorder. You get what you to pay(tried) for.