Recently purchased a Zenth Defy El Primero 21. Jomashop had THE BEST price AND warranty I could find. And believe me, I looked. Unfortunately, the first watch that was delivered had issues. Despite my disappointment, Jomashop refunded my shipping costs and had a prepaid return label as well as an exchange form in my inbox that day. I returned the defective watch and within 5 business days I had new watch in hand. This one has been running flawlessly. I understand that things happen, even to the best. It is how those issues are handled that matter and I have to say Jomashop came through. I will not hesitate to buy through them again.