Jonas hop is terrible, I have made purchases of over 300 fragrances totaling over $20,000.00, never have I had an experience as bad as I have had with Jomashop, they have the worst customer service, they will not reply back to you, they offer to make it right then won’t make it right, if you want anything done or to get your money back you should probably hire an attorney, again, I’ve dealt with so many companies in the last 5 years and collecting and doing fragrance reviews, but THIS company is the worst and the only one that have pretty much said screw you! We have your money and then leave you hanging…. I will be discouraging all 300k of my followers to no longer use this company. This doesn’t give proper response, I contacted this company via chat and email, they responded twice and told me to send a fragrance that I wanted as a replacement, I sent two and they could choose which one and then after that they stopped replying, and I’ve reached out three times and have not gotten a response, and they refuse to refund me or replace it with another fragrance. Again, This please is a joke, they strive at being thief’s.