Jomashop shipped the wrong necklace. This business does not have a clear process in place to handle returns. Jomashop claims to offer returns yet they played games with multiple emails. After uploading the image of the item shipped -multiple times, Jomashop continued the bait and switch in their emails x6 stating "We have not received the images".I called trying to return the item and have them ship the necklace I actually ordered - what do they do? Jomashop hung up 2x. I waited a full week and without a return label and no info on if my item would be shipped I called my AMEX. Amex has frozen the funds from JOMASHOP and on SEPT. 22 2022 AMEX has disputed this order. RUN AWAY from shady companies who ship wrong merchandise then hang up on customers