Stay away!
Will try to keep it short
(For those interested I got the phone recordings and emails still)
1. I started my chats around 2 weeks back and from moment 1, I expressed I Would pay with PayPal.
Why 2 weeks? It took me time to remove the limitations from my PayPal account (watch had a high amount)
2. In the meanwhile, Jomashop (or should I just say Ryan and Shumaila) contacted me over a dozen times and and advised it would be better if I could pay directly via Wyre. Even more so, on some occasions they acted annoyed like I was doing something wrong, on other occasions they tried to persuade me with a lower price if I paid through wyre.
But all the chats resulted in: their website allowing PayPal and me being able to pay with PayPal.
3. So I gave them a call last monday to verify availability of the watch and tell them I was doing the payment with PayPal while I was on the phone with Shumaila.
4. The next morning, when I already paid, they sent me an email saying they couldn't process my payment unless I sent an email from my business email.
So I did.
After that I got an email back requesting if I could call them back (fun fact: they never call their customers because well they can't do international calls...strange innit for such a "big" webshop).
5. I gave them a call and this is where all the lies begun:
- "yeah we saw your business email, but PayPal declined the transaction."
- I contacted PayPal and they sent me an email clearly stating all was good on my end and that the Merchant declined my transaction
- I told this and instead them replying to this Ryan came up with a DIRECT lie "we told you that PayPal is not possible". While I have emails and phone recordings that clearly states otherwise.
In short
- They are into some shady stuff.
- They don't have the class -talking about Suhaila and Ryan- to work at a place where you talk with customers that buy a 80k watch.
Words fall short to explain what kind of behaviour these fellas displayed. But my phone recordings and emails captured it perfectly. Feel free to reach out if you want to see/hear.
2 years ago
Jomashop has a
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