This company is a joke. I placed a very large order ($1600+) a month and a half ago and never received my package. Their customer service was useless. UPS tried to deliver to an access point (which I did not approve) and when I asked for it to be redelivered to my home, they redelivered to the UPS access point, who denied the package. I never once denied the package myself. In fact, I tried to get JomaShop's customer service to help but they refused. So I spent 17 days calling UPS each day, who did try to help but were not able to. They returned to sender. I have not received the package 1.5 months later and have not received a refund or any clear communication from their team. DO NOT ORDER FROM THIS COMPANY. They are a scam. All I wanted was for them to deliver the package that I ordered, but apparently they can't do that.