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David Carter
I got a good Citizen Super-Titanium EcoDrive watch for a good price. A watch that is guaranteed for 5 years is worth more than one with 12 month coverage, or with a custom warranty which is invalidated by cosmetic damage to the watch exterior. If I had known the limitations of the "Jomashop" warranty, I would still have purchased this watch and been happy with it. But it would be nice if Jomashop was clearer about its policies, and 5* if it verified Citizen's own comprehensive 5 year warranty on its Citizen offerings. I found I could register my watch directly with Citizen for their coverage for six years, so I think I'm good. But other customers don't know this, and I'm still unsure if this will be honored if I have a problem.
6 months ago
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Jomashop has a 3.7 average rating from 2,907 reviews

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