Appalling ruthless service! If you are outside USA, you will not save money using their service, plus very costly to ship back goods I wasn’t made aware of 20 percent customs and import bill I would have to pay when the watch entered the country I am in! There was no option when purchased watch. I just had to pay 25$ for dhl and the total came to 301$ They emailed me a few days later about taxes, I emailed back and said I assumed it was in final price with DHL , and could they please cancel order Now they hadn’t shipped it m as it had been 5 days, so this takes a minute reversal on credit card, and if they weren’t so rapacious they would do it! But they refused! And then immediately started the shipping process. I sent another email of complaint, saying I could get the watch cheaper where I am, with added customs and import tax that I was not made aware of when I purchased with them! I heard no response. The watch shipped and had to pay 60$ extra! To ship back( as they refused to cancel order, prior to shipping and their mistake for not informing me of 60$ extra) would cost me loss of most of tax I paid out and big shipping charge and so not viable) wasn’t possible. End result, I could have purchased Watch in this country, cheaper and far quicker and returned it, if there were problems. First and last time , I will ever use this service! If you are in USA, you probably save some money with them on a watch, but no warranty! If you are outside of the USA,using them is not worth it! A very rude and ungracious service!!!! I will stick to Amazon and Ali express in future! They have learnt of simple rule ‘keep the customer happy, and he comes back and back and back’ Jim’s shops policy , is take your money and after that ‘ignore you’