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Anonymous
WARNING! WARNING! WARNING! IT'S A LITTLE LONG BUT WORTH TO READ! Do not buy from Jomashop. I was so exciting to get my new Tissot with a decent price. Got the watch after 3 days. Really quick and convenient shipping.The watch is beautiful! I suspected from the first moment that I opened the box that the watch was used. There were no plastics or nylons, but he looks pretty new so I thought maybe it's just an open box and it's still justified the price. The problem start 2 days later, when I realized that the watch loose time. I read the instructions and set it to the correct time a few times, but with no success. Called Jomashop and they said that it is possible that the battery is weak and they gave me 2 options: Send the watch back to change the battery or change it by myself and they will pay for it. The problem with the first option was that they want to charge me for the shipping if the battery isn't the problem because the watch is already "used" (an 5 days old watch!). I took the second option: change the battery by myself. Faster and they pay for it anyway. When went to a watch shop the employee that change the battery told me that the battery inside was energizer battery and not an original Renata battery that come with these watches. At this point I suspected more that the watch isn't new as claimed on their website, but I was so tired from this horrible experience with Jomashop and all I wanted was a correctly working watch. I went to sleep....and guess what?! the day after I woke up and the watch still losing time. Now I am sure that the watch was not only used, but also a defective one! Do yourself a favor and don't throw away your money. DO NOT BUY FROM JOMASHOP! THERE ARE MANY BETTER ALTERNATIVE THERE! P.S: the customer service rep was so rude on the phone and they tried to blame me for the problem. the worst customer service I have had!
5 years ago
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Jomashop has a 3.7 average rating from 2,967 reviews

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