I have placed an order on September 27th. There was no update and I called after 11 days (on 7th OCT). When I call costumer care they are very rude and telling me that the item is not there ( the site is still showing item is IN STOCK) will come only after 1 week. Since I want to travel to India I asked them to ship it fast. They simply said if you want to go cancel the order, we cannot make it fast shipping, and disconnected the call. Since it was very urgent I waited one more week. There was no update. I called again on 17th Oct and they just shipped after my call, after 21 days. My travel date is 19th Oct and the item wont receive. I asked them to cancel. This is very disappointing that they give zero value to their costumer. Whenever we call them they will disconnect the call if we tell our concern. This is the worst site I dealt with and worst costumer service I ever seen. I wont suggest this site at all. Don't call to their costumer service, your day will lose.
5 years ago
Jomashop has a
3.7
average rating
from
2,965
reviews
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