They shipped me a watch with a dead battery. When I contacted them to get a replacement, they offered $10 for a battery. I called a bunch of local jewelry stores and none of them will replace a battery for $10. Cheapest I could find was $16. I'm still waiting for my $10 credit. I would not buy from these careless crooks, they just don't care. Update: After they saw this review I received a refund Sept 16th. Update: On Dec 16th they reversed the $16 refund. This company is horrible. Petty and dishonesty will catch up with them as an eCommerce business. Read all the negative reviews before purchasing.