They send me the wrong watch. So I sent them back the product so they could send me the right one. I had to pay 250$ duties on it to get in my country. They said by email (I have written proof) that they will send me the right one back and I won't have to pay for the duties again. They just issue a credit instead of sending the right product. I called to know why they issue a credit instead of sending the right product since it's their mistake. They say I need to order a new watch an pay duty again for international orders. They do not respect what they say even if you have the written proof!! Good luck with your orders!