A terrible service center and a disregard for the customer In the jomashop.com store I ordered a BALL Airborn watch. When he reached me in many emails from 05/02/2020 I informed you that the watch has no protective foils and looks used. In response, I received information from store Jomashop.com „Rina” on 05/02/2020 The plastic may have fallen off during transport or removed during quality control .. They assured me that the watch was new and unused. The inner box was cut and damaged. The outer packaging was not cut. For a damaged box that they valued at chrono24.com at $ 100 after long conversations and many arrangements, they returned to me first $ 50 and then another $ 75. So the total cost of the box + $ 25 compensation for a product not as described. The watch came to me with an incompletely switched date, but when I wind it by hand, the date jumped into place. I thought that maybe it was a matter of incomplete winding or terrible transport conditions (The watch banged inside the box, sticking into it. It would be enough to secure it with a few centimeters of bubble wrap.) for which I paid in this case $ 49.90, and for Tissots previously ordered $ 15.90. I sent all photos of the damage to the store. They said I could send my watch back. I note that I have incurred considerable costs of shipping the customs and tax, so only in the event of ultimate necessity I would send it back. Because of my fear of illness, all the watches that I bought from you lay for two weeks in a box completely unworn by Tissoty and BALL. I wind them all by hand when they arrived to see if they were walking at all. A slight winding did not allow checking if the date switches correctly. First of all, I start wore Tissots bought from jomashop.com earlier. When I saw that 30 days were approaching - I believed that it was a fair declaration of return from jomashop.com and that if something was wrong with the watch, jomashop.com would approach it honestly. According to jomashop.com regulations, I had 30 days to return. 25 days from courier delivery from the store 5:15 p.m. I set up my watch and wind it by hand, and when I was up, the watch that lay in the box had the exact hour to the second, but the date did not switch completely. I knew that maybe I would have to return this watch to you and I didn't wear it, it was lying in my box. I shot it again (this time a little more 20-25 turns) around 6:30 p.m. and the date has not switched completely again. I would like to return it. A return letter was generated 27.5 days from the time I received the watch. And the watch itself sent the next day. Therefore, the watch is in the same condition in which I got it from you - I sent it to jomashop.com completely not worn. After 10 days of receiving the parcel by the store, I received a message that the watch is all right and that there is absolutely no return or exchange option because the watch looks worn. After many attempts I got from Poland to the store where Farrukh told me that there is no return option because the watch looks used. He did not listen that the watch was in a box and is in exactly the same condition as it came to me. He insulted me that maybe I can't operate the watch.He said that he would send me some pictures that the watch was used. Pictures of the watch were taken at customs. For 4 days please contact the mamger customer service department through all addresses on the site and massenger and no one will answer me. I am a stable man of 40 years with two children, honest and I would like to get what I paid for. I really like the watch and I want to have one, but please replace it with a new one with a correctly switching date. There is no contact with the store and the customer approach is very disrespectful. I advise against buying more expensive watches from this store