For starters this was seamless. I ordered 2 Burberry rucksacks. One of them was the ladies medium and the other the male Large. One was a gift and the other for me. I got the next day shipping and my bags arrived at 1pm the next day. The bags are flawless. Perfect in every way. If you worry about getting a fake bag from the internet don’t worry with Jomashop. These bags are authentic and beautiful. New with all the authentic paperwork. The customer service people were on their A game! Answered my questions (via insta gram) in a matter of minutes! I HIGHLY recommend. Seriously I bought bags that are on the Burberry website for 40% more than what I paid. Why pay retail!!?! I will most defiantly purchase again.