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Robert F.
I purchased a one-ounce gold South African krugerrand [1988] three weeks ago. Just after I placed the order, the spot price of gold fell by twenty-three dollars. I am an adult and I didn't ask for a reduced price. The coin arrived in acceptable condition, and I reviewed the Jomashop website. Trusting this company, I placed two more orders for Krugerrands [1982/1983]. A noticeable delay was experienced in shipping, necessitating multiple calls to Ryan, Kamela, Ari, and Farouk. All promising immediate shipping. It still took an extra week to ship. After delivery and inspection, I placed another order for a 1982 Krugerrand because the 1982 coin was less than perfect. I followed up with a telephone call immediately after placing the order. I was promised quick delivery. Yet, the company took five days before beginning processing the order. In the meantime, the price of spot gold increased. After five days the company informed me that the coin was unavailable. After calling both Ari and Farouk, I was told, if I waited over the weekend, the coin would be shipped and that the price was guaranteed. Today [Monday], I was informed that the order would not be honored because of the "mispricing" of the krugerrand. There was no appeal. I had planned on buying many more. DON'T TRUST THEM TO HONOR THEIR WORD!!!!
4 years ago
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Jomashop has a 3.7 average rating from 2,909 reviews

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