Justarrifical complaint
A very unhappy customer with Just Artificial - I placed a £300 order of 4 hanging baskets, after days of searching I choose a particular colour and said they maybe a small delay in delivery but around a week. After 2 weeks of waiting I messaged customer services and told me they’re is a 2 weeks delay and please wait. After a few days I had a message from Just Artifical to say the colour I have chosen is not available and would I like another colour but because these were the only colour they had on offer that I liked I would go with a refund. 4 WEEKS LATER I have chased and emailed customer services and they keep saying they will refund me and it will be a few days long and here a MONTH later waiting for my refund. This is a disgrace and I have not reported this to Trading Standards and posted this across all online as this is not on and only take a few buttons to be pressed for a refund to be issued. I will never be using this company again and beware to other customers that may want to order just be careful.
7 months ago
Just Artificial Limited has a
4.3
average rating
from
1,183
reviews
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