⛔️ STAY AWAY!!!!! Ordered on the £15 VIP offer advertised, boots were nothing like the advert, poor quality and shapeless. I was contacted after leaving a comment regarding my disappointment on their advert. I replied to the company regarding returning my Poor quality boots and shoes twice but heard nothing. Difficult returns procedure if not computer minded. Then to top it off they take £44.95 a month automatically from your account for a vip member you’ve been totally been blind sided into. After reading more in-depth tonight they give it to you as a credit in their website when you can spend £35 of it! 🤣 then postage is only free when you spend over this amount! Total joke what an utter disgrace fooling people like this then expecting they should’ve read the small print, you’ve done it this way in order to trick! Advertising you can order any footwear £15 on your first order, then pay for it every month without the customer even realising! Here’s my order number 1301868642 for my previous order I sent back and got a credit. This should’ve ruled out my order totally. I want my £44.95 back and this devious monthly thing cancelled, you’ve not even put a straight forward way to cancel it, call or write a letter! Gross company, in the bad review below you mentioned to the lady if you had put details you would be in touch, that’s my order number above I expect a refund. Like you mentioned below in the last bad review, I’ve had no emails reminding me I will be charged what rubbish. This is your statement below regarding VIP, where does it say by ticking the box you will be charged £44.95 a month? You make it sound like you will get emailed exclusive offers, very sneaky!!! 🤬🤬🤬 “ Exclusive VIP Perks: 30% off standard prices, every day - exclusive to our VIP membership. Our members get access to VIP prices and, what's more, amazing sales. Free delivery on all orders of £35 or more. Plus, returns and exchanges are simple and free of charge. Enjoy stress-free shopping! Discover our exclusive loyalty programme. Earn points as you shop or by writing reviews or referring a friend to our VIP membership. Redeem your points against top-tier discounts, just for being a VIP. There's no commitment. You can cancel your VIP membership anytime by calling us on 020 36953 830 (local rate), we're always happy to help. You can always come back to shop anytime at standard prices, but you'll be missing out on our VIP perks, such as exclusive prices, style tips and deals.” 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬