Took a campervan insurance out with them and the agreed value which was £75. Total £433.00 Sent all relevant paperwork and photos. Explained that the new van was being picked up next Tuesday so needed the full amount covered ,nothing heard so decided to ring them today .At the time of taking the policy out they failed to mention that the agreed value could take up to 30 days to be agreed, so, lucky I rang today as my van would have only been covered for book value should it have been involved in an accident on route home. I indicated that I needed the van covered for the full amount as I had paid the extra £75 but they said they couldn't guarantee it would come back in time .I then explained that in the paperwork they sent(received today)it stated that the agreed value charge was £15 ....when questioned,they tried to give me some silly excuse that in was sent the wrong paperwork. I told them if they couldn't supply the correct insurance then I would cancel .They charged me £40 for cancelling ...nothing but crooks ...don't touch them with a barge pole . And also this took up most of my afternoon ,on my day off . God help if I had made claim. I then had cheaper insurance with LV and gap insurance for a cheaper price than Just Kampers .