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James Reynolds
I would never use Just Kampers again or recommend them to anyone. I used Just Kampers due to their 'fast delivery'... what a load of rubbish. I ordered a set of van windows and all the gear to install them to my van. I was told the order would arrive with me the next day as i had ordered early in the day. The next day I phoned around 10am and was informed the windows had been dispatched and would be with me shortly. At 1pm they hadn't arrived so i phoned again and was told they had left the factory early so should be with me soon. At 5pm they had not arrived and when i phoned i was told they had not left the factory at all and that actually so of the items i ordered were on back order... After a load of hassle, driving around an hour out of my way and poor excuses from Just Kampers i got my windows and all of the installation items. I was initially refunded 10% of a £250 order before I was aware that the items would also be sent in multiple parcels and when I later phoned to say that i wanted a further refund as i had to drive around for an hour out of my way to pick up the items i was laughed at on the phone and told that that wouldn't be happening. This is despite earlier in the conversation the customer services manager admitting that they were in the wrong and that I had been lied to during the day. I can genuinely say this is some of the worse customer service I have ever experienced and will not be purchasing anything from their site again.
4 years ago
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Just Kampers has a 2.4 average rating from 28 reviews

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