Went to my local Jysk in Bradford and chose garden chairs priced at £24 each. When I got to the till I was told they were now £30 each, a mistake had been made and the ticket hadn’t been changed. I told them that I wouldn’t pay £30, I would pay the ticket price of £24. I was told I could only have them at £30 and she quickly removed the £24 ticket before I could get a photo, saying it was human error. I understand they don’t have to sell at the ticketed price but it’s good customer service to do so. I also understand a fine of up to £5k can be imposed per wrong ticket if found by trading standards. So I could ave saved you £5k this morning Jysk and you could have displayed great service by honouring the price @ (£24 loss). Instead, you lost a customer for I will not shop with you again. A shame because I saw one or two things I liked.
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